Every TerraDecor product is handmade to order according to your dimensions and wishes. For this reason all sales are final, and we do not accept returns or issue refunds for products that have been made and/or shipped.
If you want to cancel your order before it is shipped, a cancellation fee of 40% of the total order value will be charged.
Damaged products are covered by our Terms and Conditions – please report any damage within 48 hours of delivery.